Our vessel, PB Matua was en route to Singapore when the air con circulating pump failed. At very short notice Justin at Vanuatu Yacht Services sourced the required spare parts for the pump and also assisted with customs and immigration requirements for the vessel thus allowing the vessel to proceed on its voyage with minimal delay.
VYS NEWS: Incorporation of Vanuatu’s marine industry association – The Vanuatu Yacht & Superyacht Association
In late 2014 after months of discussions between the key support pillars of Vanuatu’s marine industry, the Vanuatu Yacht & Superyacht Association was realized. This collaboration of the founding members marks a very important step towards meaningful and unified efforts for the real development of the yacht and superyacht industry in Vanuatu.
The founding members of the VYSA are:
- Vanuatu Yacht Services – Vanuatu Superyacht Support Co. (Superyacht agents) (Est. 2010)
- Yachting World Marina – (Port Vila Marina, Yacht & Superyacht Support and Waterfront Bar (Est. 1974)
- Port Vila Boatyard – Vanuatu’s full service marine repair and haul out facility (Est. 1995)
- Marine Surveyors & Consultants Vanuatu – Vanuatu’s most experienced and qualified yacht, superyacht and ship surveyors (Est. 2013)
- Asanvari Bay Yacht Club – Asanvari Bay, Maewo (Est 1990)
This collaboration of Vanuatu’s most established and innovative marine businesses means better services and support for all customers using VYSA member businesses. “We have cemented our relationships for the greater good of all of our customers and for better more directed development of the industry within Vanuatu”. “We all realize that a close working collaboration is the only way for the industry to grow in our country”. “We want to make sure that Vanuatu does not end up with a thin and fickle marine industry that can not support the projected growth in the region”. “We have seen many expat service providers come and go over the years who damage the countries reputation and without any meaningful contribution to the long-term growth of Vanuatu’s marine industry”. “That negative publicity is a trend the VYSA aims to mitigate through this important unification of contributing member businesses”. “We have a strict code of ethics and conduct for members and we screen all new applicants carefully.” “All new members have demonstrated to us that they meet the associations requirements, that they are here to stay and to make their contribution to the local economy and to the growth of the marine tourism industry”.
The VYSA is setting the benchmark for quality services and support to ensure that yachting tourism is supported in the best possible way. The VYSA is the countries only yachting industry association and is endorsed by Vanuatu’s department of tourism which it works closely with for the development of this important segment of Vanuatu’s tourism industry.
With regards to yachting tourism there is much work ahead for both The Vanuatu Yacht & Superyacht Association and for Vanuatu’s Department of Tourism which is something that the two have embraced and are are taking in their stride. This initiative has been commended by various government departments all of whom see the importance of a close collaboration of private sector stakeholders, by way of a trade industry association working with local government departments.
“Each month we see new interest in Vanuatu as a yacht and superyacht destination and we are happy to be contributing towards growth and leading the way”.
Aside from the initial task of finding ways to ensure a better experience for those visiting our shores we are looking at ways to enable more local Ni-Vanuatu working as seasonal and later full-time crew on yachts. One of our member businesses Vanuatu Yacht Services – directed by Claire Barkhuizen and Justin Jenkin launched this initiative a few years back and have trained several excellent local yacht guides who regularly travel aboard superyachts to provide their customers with a truly unique Vanuatu experience. VYS and their guides have been praised by several superyacht captains and owners all of whom wanted to take the VYS guides with them when they were leaving the country. “We are very proud of our guides and as we train more we hope to then be able to give them the opportunity to experience traveling aboard yachts to other counties….as long as they come back home afterwards!”
Anyone wishing to contact the VYSA can send their message to: firstname.lastname@example.org
See the links to some of the VYSA member businesses below:
Asanvari Bay Yacht Club
Yachting World Vanuatu
Marine surveyors & Consultants Vanuatu
Port Vila Boatyard
Vanuatu Yacht Services
I was fortunate enough to happen upon Claire and Justin from Vanuatu Yacht Services soon after I arrived in Port Vila.
I actually arrived by plane several days ahead of Alive (a 66ft canting keel reichel pugh racing yacht) and her 16 person crew as they completed the Melbourne to Vanuatu yacht race. My daunting task was to prepare all the things needs to get a Grand Prix racer and her large crew through customs, through quarantine, fed, accommodated, and prepared for the return journey as well as a organise a large function to celebrate the completion of the race. I had no idea how big a task I had set myself!
Fortunately I found Claire and Justin almost by accident but who proved to be absolutely fantastic.
I can not recommend them highly enough. They solved every single problem associated with a race boat and her large crew without even missing a beat.
To start, the clearance in and out of the country was smooth despite the Sunday arrival and Sunday departure (anyone who knows Vanuatu will know that this is a small miracle)!
Justin found us berthage (quite difficult for 4.5m draft) and water transport while Claire organised land transport, caterers, equipment and food. No request was too big or too small, and all of this in advance of the boat arriving and all at very short notice and no warning!
Justin through Port Vila Boat Services also arranged to have the boat cleaned thoroughly both inside and out, as well as all of the wet weather gear and berth cushions, which certainly made our trip home much more palatable.
I thoroughly recommend Justin, Claire, their staff, Vanuatu Yacht Services and Port Vila boat yard.
When you use Yacht Services Vanuatu not only do you get the dedicated & professional services of Vanuatu’s best superyacht agent, you also have access to a full compliment of goods and services provided by our own established businesses.
These businesses are the only fully insured and licensed marine businesses in Vanuatu.
1) Port Vila Boatyard (Technical Support Team and Marine Store)
2) Marine Surveyors & Consultants Vanuatu (Specialist Surveyors for the IYB and IIMS)
3) Southern Cross Creations (Fine yacht cabinetry and other specialist superyacht repairs)
Our crew are internationally qualified (UK and NZ) and are highly experienced in working on board Superyachts. We provide the most comprehensive and best marine services in Vanuatu.
What we don’t have we can get in for you very quickly for the very best price.
No agency fees or commissions will be applied to any of the services that these sister companies offer when you contact us directly.
If you are in Port Vila on a yacht (whether you have an agent already or not) please come visit us we would love to meet you.
From my very first email from Justin I realized I was in good hands in regards to any yacht services I may need whilst in Vanuatu and points beyond, as we know Justin is a master mariner who has traveled the world extensively with superyachts for many years before settling on the tranquil Vanuatu archipelago. He knows exactly what a superyacht may need whilst in a new port.
Clearance was made easy by Justin’s knowledge of the formal procedures. He even brought the officers to the yacht which was anchored in the quarantine area.
Claire was so knowledgeable with provisioning on the island, which is not a simple one stop shop, we would have suffered severely without her help.
They are both just lovely people to deal with. “With their nothing is a problem attitude, it really made our months stay with guests aboard just a wonderful experience.”
Captain Mark Gallaway 10/03/2014